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Effective Web Sites for Dentists

The new wave of technology in the field of dentistry is not just limited to dental products--it extends to interactions with prospective and existing patients. With the emerging age of computers comes the dawn of the internet. Many prospective patients in this day and age surf the internet everyday for resources ranging from cooking recipes to how to tie a shoe lace.

According to many case studies in 2005, an average of 69 million Americans go online each day which represents 54% of the nation. Furthermore, an estimated 31% of the Americans with internet access utilize the search engines. This is a significant number that demonstrates how search engines have become an essential and popular way for people to find information online. Statistics also show that the internet is an excellent way to market your business and sell your products and services. More and more people are going online to make purchases, buy services and more importantly, research choices they have when choosing professionals. Because of this, paper ads have slowly declined since search engines became available. Over 42% of business owners have websites and the number is changing every day. The dental field is not an exemption in this trend, and as a dentist you should not limit your practice to your current physical location when the whole world is just a keystroke away.

A powerful dental website can help you save time and money by referring patients to valuable resources available within your website such as: online appointments, hours and directions, dental brochures, post-op instructions, oral health articles, before and after pictures, online forms and more. Having a website will promote your practice to new and existing patients. Now the question is how?

It is very important to understand and determine how a dental website will fit into your marketing strategy, which should be the prime objective. We should look at it from the patient’s point of view in order to ensure their satisfaction. With this in mind, there are three categories of dental websites:

1) No Dental Website: An office with no website is considered by many patients as being ‘behind’. This presents a disadvantage when portraying your practice image. In this day and age having a website is not a luxury anymore and in just a few years it will become an integrated part of any business just like a phone is today.

2) Unattractive Dental Websites: There are dentists who started early but relied on non-professional family or friends to create an unattractive website, failing to realize that sometimes not having a website is better than having a ‘bad’ website. Your website could be the first impression of your practice. Does it reflect the true character of your office?

3) Attractive Dental Websites: These websites are a good way to improve your practice image, but in the mind of patients and prospective ones, what is often missed is that there are more functions to a website than just being simply a digital directory. Having directions, some office pictures, and contact information is just not enough. Your website should also be a dental resource offering a wide range of tools such as patient education, online forms, online appointments and more. That is how your website can maximize the number of referrals. Your website must stand out from the rest, and more importantly, be a dynamic dental resource to encourage frequent visits.

When you compare the price of developing a website to what it costs to promote your business in print or on the air, you'll see that a website is the most cost effective form of marketing ever created. The internet is accessible 24 hours a day, 7 days a week without any labor cost to your office. Through this highly affordable media, your website offers your services to the world around you.

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